Privacy Policy
Last updated: March 2025
Overview
Working Excellence ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and engage with our consulting services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit workingexcellence.com or contact us regarding our services.
By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Information We Collect
We collect information in the following ways:
- Contact Form Data: When you submit a contact or inquiry form, we collect your name, work email address, company name, phone number (if provided), and the message or context you share.
- Analytics Data: We collect standard website analytics including page views, session duration, referring sources, browser type, and general geographic location through tools such as Google Analytics.
- Communication Data: If you correspond with us by email or other means, we retain records of those communications.
- Assessment Data: If you engage with our interactive tools (such as cost calculators or assessment forms), inputs and results may be retained to improve our services.
We do not collect sensitive personal data such as government identification numbers, financial account information, or health records through our website.
How We Use Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Deliver the consulting services you have requested
- Send you relevant insights, blog updates, or service information (you may opt out at any time)
- Improve our website experience and content based on usage patterns
- Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Sharing Information
We may share your information in the following limited circumstances:
- Service Providers: We work with trusted vendors who assist with website operations, email delivery, CRM management, and analytics. These vendors are contractually bound to protect your data and may not use it for their own purposes.
- Professional Advisors: Our legal counsel and compliance advisors may access data as necessary to fulfill their advisory roles.
- Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
- Business Transfers: If Working Excellence undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site performance. Types of cookies we use include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Used to understand how visitors interact with the site (e.g., Google Analytics).
- Preference Cookies: Used to remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not currently respond to "Do Not Track" signals from browsers.
Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Objection: Object to certain processing activities, including direct marketing.
- Portability: Request a portable copy of your data in a machine-readable format.
To exercise any of these rights, please contact us using the information in the Contact section below. We will respond within 30 days.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Inquiry and contact data is generally retained for up to 3 years unless you are an active client, in which case retention periods are governed by our engagement agreements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Working Excellence
Privacy Inquiries
Email: [email protected]
Website: workingexcellence.com/contact
We may update this Privacy Policy periodically. Material changes will be reflected with an updated effective date at the top of this page. We encourage you to review this policy regularly.
